Email support · reply target 24 hours
Write to us
Order questions, payments, plans, anything else. Put your order ID (it starts with FZ-) and the link you ordered for in the message, and we can usually sort it out in one reply.
Your message
Use an email you actually check. The reply goes there.
Log in to send a message
The contact form is for customers with an account. You can also email us at [email protected].
Email
[email protected]
Best way to reach us
Email, with your order ID
Response time
We aim to reply within 24 hours
Your message becomes a support ticket, and the answer comes back by email.